Returns

We have a 30 day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition you received it — unworn and unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, log in to your account and request a return. Once your request is approved we'll send you a return label. Returns go to:

GC Shoes Corp, 105 William Street, Middlesex, New Jersey 08846, United States

A return fee of $8.99 is deducted from your refund once we have received the returned order. This fee does not apply to items that arrive damaged, defective or incorrect.

Items sent back to us without first requesting a return will not be accepted. Any questions, email us at info@goodchoiceshoes.com.

Your refund will be processed as soon as we have received your return.

Damages and issues

Please inspect your order when it arrives and contact us immediately at info@goodchoiceshoes.com if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Exceptions and non-returnable items

Items that are used, soiled and/or without tags cannot be returned — everything must come back in its original unused condition. We also cannot accept returns on final sale items or gift cards. Get in touch if you have questions about a specific item.

Exchanges

The fastest way to get what you want is to return the item you have and, once the return is accepted, place a separate order for the new one.

Refunds

We'll notify you once we've received and inspected your return and let you know whether the refund was approved. If approved, you'll be refunded automatically to your original payment method. Your bank or credit card company may take a few additional days to post it.